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Claims

Had a claim? We’re by your side

When something happens, you’re not alone facing the insurer. We guide you step by step and, if you wish, handle the contacts to get what you’re entitled to - fast and stress-free.

Urgent claim

For emergencies (accident, fire, theft in progress) call the emergency services first, then call us.

Claims line +41 91 000 00 00 Mon-Fri 08:30-18:00

How to proceed

Four steps, no panic

  1. 01

    Make things safe

    Protect people and limit the damage. For an accident or theft, notify the relevant authorities.

  2. 02

    Document everything

    Photos, witnesses, receipts and number plates: the more you gather, the smoother the process.

  3. 03

    Tell us right away

    Open the claim via the form below or by phone: we prepare the notification to the insurer.

  4. 04

    We take it from here

    We follow up with the insurer and keep you posted until settlement.

Why do it with us

You’re not alone facing the insurer

  • We know each insurer’s procedures.
  • We speak the insurers’ “language” for you.
  • We defend your interest, not the insurer’s.

Report a claim

Fill in the key details: we’ll call you back to complete the notification. Demo form.

Demo form - no data is sent or stored.